Convenience Stores Opportunities
At Wm Morrison Supermarkets, we are seeking passionate individuals to join our Convenience Stores team. Whether you're a Customer Assistant, providing exceptional service to our valued customers, or a Store Manager, leading and inspiring your team, we have opportunities for you. Our Convenience Stores are located in the United Kingdom, Channel Islands, and Gibraltar, offering a diverse and exciting work environment.
Responsibilities
- Deliver outstanding customer service, ensuring a positive shopping experience for all.
- Maintain a clean and well-organized store, ensuring product availability and freshness.
- Assist with stock management, ensuring accurate inventory levels and efficient replenishment.
- Handle customer inquiries and provide product knowledge and recommendations.
- Collaborate with the store team to achieve sales targets and maintain high standards.
- Ensure compliance with health and safety regulations, maintaining a safe work environment.
- Assist with promotional activities and in-store events to engage customers.
- Provide feedback and support to colleagues, fostering a positive team culture.
- Adhere to company policies and procedures, maintaining a professional image.
- Contribute to a positive and inclusive work environment, valuing diversity.
Qualifications
- A passion for customer service and a desire to deliver exceptional experiences.
- Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
- Ability to work effectively in a fast-paced, dynamic retail environment.
- Flexibility to work various shifts, including weekends and holidays, as required.
- A commitment to continuous learning and personal development.
- Basic mathematical skills for handling cash transactions and stock management.
- Physical ability to stand for extended periods and lift moderate weights.
- A positive attitude and a willingness to contribute to a team-oriented culture.
- Previous retail experience is an asset but not mandatory; we provide training.
- A strong work ethic and a desire to represent the Morrison's brand with pride.
Reward & Benefits
We've highlighted below some of our standard Rewards & Benefits that our colleagues receive. Please note, some roles come with additional benefits such as bonus, company car allowance etc. you'll find further details where applicable in our adverts, or you can speak to someone in our resourcing team for more information.
Plan your journey
Station, Road, Kidderminster, United Kingdom, DY10 1SQ
Learning and development is at the heart of our business
As you can imagine, Morrisons is a busy place to be. There’s lots going on - processes, changes, new initiatives, different ways of working. And that’s just on a Monday morning.
It means there’s a lot to learn. But learning isn’t just about understanding what’s involved in day-to-day workloads. It’s also about growing and developing in your career, too. That’s why we’ve made sure that learning and development is at the heart of our business. We’re here to make sure everyone has everything they need to be their best - and to go as far as they want.
Our DE&I workstreams
We're proud to have a diverse group of colleagues working here. We want everyone to feel valued in an environment where we promote respect, where they feel a sense of belonging, and feel celebrated as individuals.
These are the moments that matter to them - and they matter to us, too.
Everyone is welcome to get involved in our Ethnic Diversity, Ability, LGBTQ+, Women, and Family & Carers workstreams, too. They’re designed to help us better reflect our customers, colleagues, and communities so we can become an even more inclusive business.
As a business, we love bringing people together. And we think it’s one of the biggest reasons to be part of our team.
Our Process
We've outlined below what our typical process looks like, this can vary slightly depending upon the role or team you've applied for. Our goal is to provide a positive and accessible experience for all applicants, ensuring everyone has the support they need to showcase their best selves.
Our resourcing team are on hand to help with any questions about your application and you can reach them by e-mailing resourcing@morrisonsplc.co.uk.
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Find an opportunity that's right for you
Once you've found a role that's right for you, you can apply via this site. If it's your first time applying with us then we'll need all your essential information and we might ask you to upload your most recent CV. If you've applied for roles with us before then we should recognise you and you won't need to share these details again, unless something has changed that you need to update us on.
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Online Assessment (Customer Assistant roles)
After your application, we might send you an e-mail and ask you to complete an online assessment. This is typically a situation judgement test where we'll ask you ten questions with mutliple choice answers and takes around 10-15 minutes to complete. The questions will give you a feel for the types of scenarios you might encounter working in our stores - think customer first.
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Let's find out more
For some of our stores and site roles, if you've been successful with your application we might just e-mail and ask you to book a slot for your interview. For other roles our resourcing team will get in touch with you to find out a bit more about you and why you applied. They'll also answer any questions you might have about us and the role. After all, it's a two way process!
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Interview
Our interviews are typically face to face but can sometimes be virtual. Don't worry, we'll advise either way. Your interview can differ depending on the role or team. Part of the interview may include some competency questions against our Ways of Working (listed below).
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Final Stage
With some of our roles there might be a second interveiw. This tends to be for roles in our Head Office and some salaried positions across our stores and sites. As part of this second stage, we might ask you to complete a task, such as a SWOT analysis or something similar, and present it back during the interview. This helps us understand your approach and thinking about the role.
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Decision
Our resourcing team or the store or site you've applied to will be in touch with you as soon as they can to let you know the outcome. If you've been successful we'll share the details of our offer with you and follow up with everything you need on e-mail.
Ways of Working
Our Ways of Working are like a set of values that define our core beliefs, guide decision-making, and shape our culture and how we operate.
Customer First - I care about our customers and do everything I can to meet their needs
Teamwork - I always play my part in the team, and I recognise we go further together
Working Freely in a Framework - I’m trusted to make my own decisions and encouraged to improve things for customers and for us
Care and Respect - We care more and try harder; for each other, for everyone around Morrisons
Listen and Respond - I take the time to talk with and listen to colleagues and customers, and always do the right thing for the them
Grow Sales, Low Cost - I understand my part in the end-to-end process and look for ways to drive improvement
Kerry
Store Manager - Morrisons Daily
View story“ A standout moment for me at Morrisons was being signed off as a Store Manager - it was a massive confidence boost to know that I was capable of doing it. ”
Shane
Store colleague - Morrisons Daily
View story“ The advice I'd give to people looking to apply would be to take every opportunity and use the skills to help you progress. ”
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